Terms & Conditions

By accessing and using the Gentle Monster Lilit website (gentlemonsterlilit.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms and Conditions constitute a legally binding agreement between you and Gentle Monster Lilit regarding your use of our website and services.

Permission is granted to temporarily download one copy of the materials on Gentle Monster Lilit's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Gentle Monster Lilit at any time.

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All prices are subject to change without notice. We reserve the right to:

• Modify or discontinue products at any time
• Correct pricing errors on our website
• Limit quantities available for purchase
• Refuse or cancel orders for any reason

By placing an order, you represent that you are authorized to use the payment method provided. We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express)
• PayPal
• Other payment methods as displayed at checkout

Orders are typically processed within 1-2 business days. You will receive email confirmation upon successful order placement and shipment.

We offer worldwide shipping with the following terms:

• Processing time: 1-2 business days
• Shipping times vary by location and method selected
• Risk of loss passes to you upon delivery to the carrier
• Additional customs fees may apply for international orders

Please refer to our Shipping Information page for detailed shipping policies and estimated delivery times.

We want you to be completely satisfied with your purchase. Our return policy includes:

• 30-day return window from delivery date
• Items must be in original, unworn condition
• Original packaging and accessories must be included
• Return shipping costs may apply

For complete details, please review our Refund & Returns Policy.

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activity.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gentle Monster Lilit or its content suppliers and is protected by copyright and other intellectual property laws.

The Gentle Monster brand and associated trademarks are the property of their respective owners. We are an authorized retailer of Gentle Monster products.

In no event shall Gentle Monster Lilit be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our website or products, even if we have been notified of the possibility of such damage.

Our total liability to you for all claims will not exceed the amount you paid for the product that is the subject of the claim.

These terms and conditions are governed by and construed in accordance with the laws of New York, United States, without regard to conflict of law principles.

Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website following any changes constitutes acceptance of the new terms.

We recommend reviewing these terms periodically to stay informed of any updates.