We offer multiple shipping options to ensure your Gentle Monster Lilit eyewear reaches you safely and on time. All orders are processed within 1-2 business days (excluding weekends and holidays).
Shipping Information
Everything you need to know about our shipping policies, delivery times, and costs for your Gentle Monster Lilit eyewear.
Shipping Methods & Delivery Times
| Shipping Method | Delivery Time | Cost | Tracking |
|---|---|---|---|
| Standard Shipping | 5-7 Business Days | $9.99 | ✓ Included |
| Express Shipping | 2-3 Business Days | $19.99 | ✓ Included |
| Overnight Shipping | 1 Business Day | $39.99 | ✓ Included |
| International Shipping | 7-14 Business Days | $24.99+ | ✓ Included |
Free Shipping Available
Enjoy free standard shipping on all orders over $150 within the United States. No promo code needed - discount automatically applied at checkout.
International Shipping
We ship Gentle Monster Lilit eyewear worldwide. International shipping rates vary by destination and package weight. Additional customs duties and taxes may apply depending on your country's regulations.
Note: Customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are collected by the shipping carrier upon delivery.
Order Processing & Tracking
1
Order Confirmation
You'll receive an order confirmation email within minutes of placing your order.
2
Processing
Orders are processed within 1-2 business days. Quality checks ensure your eyewear meets our standards.
3
Shipping Notification
Once shipped, you'll receive a tracking number via email to monitor your package.
4
Delivery
Your Gentle Monster Lilit eyewear arrives at your doorstep in premium packaging.
Packaging & Care
Every Gentle Monster Lilit eyewear purchase is carefully packaged to ensure safe delivery:
- Premium protective case included with every purchase
- Eco-friendly packaging materials
- Microfiber cleaning cloth
- Care instructions and authenticity certificate
- Discreet packaging for privacy
Delivery Issues
If you experience any issues with your delivery, please contact our customer service team immediately. We offer solutions for:
- Lost or stolen packages
- Damaged items during shipping
- Delivery delays
- Incorrect shipping addresses
Need Help?
Our customer service team is available Monday-Friday 9AM-6PM EST, Saturday 10AM-4PM EST. Contact us at [email protected] or call our customer service line for immediate assistance.